Last updated: September 28, 2026

The short version

Steve Ward & Associates (SWA) is a business to business manufacturer and dealer. SWA does not sell products online, does not sell or rent personal information, and does not run advertising or social media tracking pixels on this website. The only personal information SWA collects from most visitors is what you type into the contact form or send by email. If you would rather skip the detail, that is the whole story.

Who this policy covers

This policy explains how Steve Ward & Associates (SWA) handles personal information collected through swainc.com and through email and phone contact that starts on this site. It does not cover information SWA collects offline in the ordinary course of a project, such as contract records, jobsite contacts, or vendor paperwork. It also does not cover websites operated by other companies to which SWA happens to link.

Information collected

SWA may collect personal details when you visit this site or fill out a form.

Contact details: The contact form asks for your first name, last name, email address, and a message. If you email or call, SWA receives whatever you choose to include. If you apply for a job with SWA, the information in your application and resume is received.

Technical data: The web host records standard server logs when a page loads. These typically include your IP address, browser type, operating system, the pages requested, the referring page, and the date and time. Logs are used for security, troubleshooting, and keeping the site running.

Information not collected

SWA does not collect payment card numbers, Social Security numbers, precise geolocation, or biometric information through this website. SWA does not knowingly collect information from children.

Cookies and similar technologies

SWA uses only the cookies needed to make the site work and keep it secure. You have the option to block all cookies through your browser or the banner that appears when you navigate to this site the first time. Blocking essential cookies may prevent the contact form from working.

Global Privacy Control

If your browser or extension sends a Global Privacy Control signal, that is treated as a request to opt out of any non-essential tracking. Because SWA does not sell or share personal information for advertising, there is little for the signal to switch off, but that request is honored.

How information is used

SWA uses the information above to:

  • Respond to your inquiry, quote request, or question
  • Provide products, services, and project support
  • Send information you asked for
  • Protect the site against spam, abuse, and unauthorized access
  • Maintain business records and comply with legal obligations

SWA does not use your information for automated decision making that produces legal effects, and SWA does not build advertising profiles.

How information is shared

SWA does not sell personal information. It is not shared for cross context behavioral advertising. SWA has not done either in the past twelve months. SWA does disclose limited information to:

  • Service providers who operate the site and SWA business systems, including web host, email provider, form and spam prevention tools, and IT support. They may use the information only to perform work for SWA.
  • Professional advisors such as attorneys, accountants, and insurers, when needed.
  • Government or legal parties when required by law, subpoena, or court order, or to protect the rights, safety, or property of SWA.

How long information is kept

Contact form submissions and related correspondence are kept as long as needed to answer you and to maintain a record of the relationship, and then for as long as SWA records retention practices and applicable law require. Server logs are kept for a short period, typically weeks, and then overwritten. Job application materials are kept in line with recordkeeping obligations for hiring.

If you want your information deleted sooner, use the contact details below.

Security

SWA uses reasonable administrative and technical safeguards to protect the information held, including access controls, encrypted connections to this website, and vendor agreements with service providers. No website or system is perfectly secure, and SWA cannot guarantee that a determined attacker will never succeed. Please do not send sensitive personal information such as account numbers or identification numbers through the contact form.

Your choices and rights

Whatever state you live in, you may ask SWA to:

  • Know what personal information is held about you and where it came from
  • Correct information that is wrong
  • Delete information SWA no longer needs to keep
  • Opt out of any sale, sharing, or targeted advertising use, though SWA does none of these

To make a request, email info@swainc.com or write to the address below. Please include for what you are asking and give enough detail to find your records. SWA will respond within 45 days and will tell you if more time is needed. Your identity may need to be verified before acting, and you will not be treated differently for exercising these rights.

If an authorized agent submits a request on your behalf, written proof of that authority will be requested.

Residents of some states may appeal a denied request. To appeal, reply to the response with the word “appeal” and a short explanation. If SWA denies the appeal, you may contact your state attorney general.

Visitors from the European Economic Area and the United Kingdom

SWA is based in the United States and serve customers primarily in the United States. If you contact SWA from the EEA or the UK, your information is processed on these legal bases:

  • Legitimate interests, to respond to your inquiry, run the business, and secure the site
  • Consent, where you have given it, which you may withdraw at any time
  • Legal obligation, where a law requires us to keep records

You may request access, correction, erasure, restriction, portability, or object to processing. You may also complain to your local supervisory authority. Information you send SWA is stored in the United States, and SWA relies on your inquiry and any consent you give as the basis for that transfer.

Links to other sites

This site links to manufacturers, partners, and other third parties. Their privacy practices are their own. It is suggested that you read their policies before giving them information.

Children

This website is intended for business use by adults. SWA does not knowingly collect personal information from anyone under 16. If you believe a child has given information to SWA, contact us and to have it deleted.

Changes to this policy

This policy will be updated when our practices change. The date at the top shows the current version. Material changes will be noted on this page.

Contact

Questions, requests, or complaints about this policy:

Steve Ward & Associates

7330 Cockrill Bend Blvd

Nashville, TN 37209

615-350-7310

info@swainc.com

Accessibility

It is desired that this site is usable by everyone. If you have trouble accessing any part of it, please use the contact information at the address above and include what you ran into so it can be fixed.